Your personal privacy is very important to us and we endeavor to ensure that your personal information is fully protected. It is our intention to always comply with all applicable laws and regulations on personal data protection. The aim of this policy is to help you understand what information we collect and how it may be used. By making a purchase or submitting information you agree to this policy and consent to the processing of your personal data as described below.
PERSONAL DATA CONTROLLER
HeavenPearls GbR, 70052/33478
Stuttgarter Straße 26 (business address)
DE-71229 Leonberg, GERMANY
is responsible for the processing of your personal information.
PERSONAL DATA PROCESSED BY US
We process the information you submit or have submitted to heavenpearls.com, or information we collect by means such as cookies, in order to fulfill our obligations towards you as our customer and in order to handle your purchase.
The personal information we may have access to includes the date of birth, gender, name, address, shipping address, telephone number, e-mail address, IP address, order/purchase history, bank card/credit card numbers.
USE OF DATA
In addition to the above, the information may also be used for purposes related to statistics, direct marketing, customer surveys, newsletters, and identification. It may also be used for communication via text message, e-mail and post, and, unless you object, for marketing and telephone communication. If you would prefer to opt out of marketing communication, please contact our Customer Service Department.
Submitted and collected information may be used to provide you with relevant information, for marketing purposes, and to improve our website. Data processing to improve payment solutions and payment processes include processing in which your personal information, such as your date of birth and identification number, is provided to other companies or third-party providers for analysis purposes. The data can be used together with information from other registries, for example, credit registries. We may process your date of birth in conjunction with purchases for credit reporting purposes on behalf of payment service providers and credit bureaus.
Your personal data may, with the greatest care, be used together with other registries, both within and outside of the EU, and may be provided to, and processed by, partner companies for the aforementioned purposes pursuant to applicable laws and regulations. Moreover, your personal data may also be shared with or used by the authorities and our partner companies for the purpose of e.g. deliveries, credit reports, and payments.
SALE OF THE COMPANY
In the event that Heavenpearls is sold to or merged with another organization, we may share your personal information with our advisers, potential buyers, and their advisers, and it may be transferred to the new owner(s) of the company.
We use Google’s services for analysis and advertising. Further information about how Google collects, shares and uses data can be found here.
PROTECTION OF PERSONAL DATA
We have security procedures in place and utilize technical protection to ensure that your personal data is stored securely. Access to personal data is restricted, and employees must be identified in order to access the information they need.
Heavenpearls uses, among others tools, Secure Socket Layer (SSL) for the secure transmission of data across networks and the Internet. Please check your browser settings to ensure that SSL is activated.
DATA STORAGE PERIOD
If you have placed an order or created an account with Heavenpearls, and thereby agreed to be registered with us, we will store your information until you deregister. You are able to deregister at any time. Personal data we obtain or collect without you having registered is stored as long as is legally required or as long as is required for us or our partner companies to fulfill our obligations to you with regard to, for example, deliveries and warranties.
Personal data is never stored longer than permitted by applicable legislation pertaining to personal data.
YOUR PERSONAL DATA
Pursuant to the German Bundesdatenschutzgesetz (BDSG, federal data protection act), you have the right to request clarification (free of charge, once per the calendar year) concerning which parts of your personal data is processed. All requests must be submitted to us in writing. Pursuant to BDSG, you must submit a signed request via the postal services. It cannot be sent via e-mail. The address to which the request must be sent can be found at heavenpearls.com.
It is important that we have accurate and up-to-date personal information. Contact us if changes need to be made. You can and have the right to, at any time, request that your personal information is corrected, deleted or blocked.
You can and have the right to, at any time, revoke your consent to the processing of your personal data. You are able to limit your revocation to only apply to a specific part of the processing, such as processing involving direct marketing.
LIMITATION OF THE POLICY
We reserve the right to make changes to this policy at any time and to the extent, we deem necessary in order to comply with new regulatory requirements or technical requirements, or in the event of technical problems. Changes to the policy will be published on the website.
More information about our cookies policy can be read here.
*Terms and conditions last updated on 30-04-2018